Compliance
ISO
Our data center is certified ISO 27001. For more information see details from our hosting partner.
ISO 27001 is a widely recognized and internationally accepted information security standard that specifies security management best practices and comprehensive security controls following ISO 27002 best practices guidance.
GDPR
As a Norwegian company we are fully compliant with GDPR. You can find our policies regarding privacy and data processing in our terms of service. Our hosting partner's data processing agreement is available online. For a list of our subprocessors please contact us.
The General Data Protection Regulation (EU) 2016/679 (GDPR) is a regulation in EU law on data protection and privacy in the European Union (EU) and the European Economic Area (EEA). It also addresses the transfer of personal data outside the EU and EEA areas. Read the full regulation.
NIS2
Our hosting partner complies with the NIS2 directive. For more information see details from our hosting partner.
The NIS2 Directive (EU) 2022/2555 is EU-wide legislation on cybersecurity. It provides legal measures to boost the overall level of cybersecurity in the EU. Read the full directive.
PCI DSS
Makeplans does not store any credit card details but rely on certified partners for safe transmission and storage.
PCI DSS is the global security standard for all entities that store, process, or transmit cardholder data and/or sensitive authentication data. For more information see details from our hosting partner.
Secure Development
Access Control
Makeplans treats security as a top priority. Our access granting process is designed to follow the principle of least privilege and we authenticate using SSO with hardware tokens as a mandatory second factor.
Device Security
We standardize on macOS devices. All devices are encrypted, and secure device configuration is enforced.
Development Process
We use a pull-request based approach with code reviews and CI/CD pipelines. Every change is tested with automated tests, dependencies are checked for known vulnerabilities, and the code is scanned for security issues.
Infrastructure Security
Hosted in Norway
Our infrastructure is hosted on JCloud in Norway, whose data center is certified ISO 27001 and which complies with NIS2, GDPR and PCI DSS. They maintain industry-leading security practices and provide best-in-class environmental and physical protection for the services and infrastructure. Learn more about JCloud security on their Security policy page.
Data Encryption
All data is encrypted at rest and in transit. We regularly scan our TLS configuration and ensure that our services only allow HTTPS traffic with HSTS enabled.
Separation of Environments
Non-production environments are separated from production, both in terms of network and access control. Production data is never used for testing purposes.
Audit Logging
We make sure to collect logs from our services to ensure proper auditing without logging sensitive data.
High Availability
Our infrastructure is designed for high availability. Data is backed up to multiple locations for at least 30 days, and we have disaster recovery plans that are tested regularly.
Subprocessors
We perform due diligence on all data processors and minimize the number of third parties involved. Our hosting partner's data processing agreement and privacy policy are available online. For a list of our subprocessors please contact us.
Organization Security
Personnel
Makeplans has a small, highly technical team that treats security as a top priority. Employees sign an NDA, follow security policies and participate in role-specific internal security training.
Incident Response
We have established procedures for responding to security and privacy incidents related to our products and services. We publish a point of contact for security researchers.
Risk Management
We conduct regular risk assessments and internal evaluations of our information security management system, our infrastructure, and all internal processes.
Security Vulnerability Disclosure
If you believe you have found a security vulnerability in Makeplans, or have any other security concerns, please see information about bug bounty or contact us at hello@makeplans.com.